Understanding Consumer Protection Cases
Understanding Consumer Protection Cases
Consumer protection law exists to keep companies from putting unsafe or unfair products into the hands of the public. While the term can sound broad, these cases often involve product liability claims—where a product’s design flaw, manufacturing defect, or missing safety warnings cause serious harm. In other instances, they involve deceptive marketing, false labeling, or hidden health risks.
For example, a company may fail to disclose that a cleaning product contains hazardous chemicals, or a toy might lack appropriate safety instructions. In other cases, consumers may be harmed by defective medical devices or dangerous prescription drugs that were rushed to market without adequate testing. These failures can lead to injury, illness, or worse. Consumer protection laws are designed to hold companies accountable and create a clear path to justice when something goes wrong.
40 Years Of Fierce Representation
40 Years Of Fierce Representation
Since 1985, Ferraro Law has represented individuals and families nationwide in legal actions involving defective products and unlawful business practices. From dangerous medical devices to mislabeled household goods and deceptive marketing, we’ve seen firsthand how corporate misconduct can harm consumers.
Our attorneys draw on decades of experience investigating product failures and identifying violations of consumer protection laws. We understand how products are developed, marketed, and sold—and how safety and transparency can be overlooked along the way. Whether a company cut corners in manufacturing or misled buyers with false claims, we help clients hold the responsible parties accountable. Our work combines technical insight and legal strategy to pursue justice for those harmed by unsafe products or unfair practices.
How We Can Help You
How We Can Help
Personalized Assessments
We start by listening closely to your experience—whether it involves a defective household product, a mislabeled supplement, or a misleading contract. Our attorneys evaluate the facts, identify applicable consumer protection and product liability laws, and tailor a strategy based on your specific situation.
Clear Legal Guidance
At Ferraro Law, you’ll receive straightforward legal support at every stage. Whether we’re explaining your rights under consumer protection laws or clarifying how strict liability applies to defective products, we translate complex legal issues into clear, practical terms. Our goal is to help you make informed decisions and move forward with confidence—no matter where you live.
Fierce Representation
Our attorneys build every case with care, applying decades of product liability insight and consumer protection experience. We work on a contingency basis, so you won’t owe legal fees unless we recover compensation. Whether pursuing a settlement or preparing for trial, we stay focused on your needs and your path forward.
Nationwide Reach
Although our offices are based in Florida, we handle product liability and consumer protection cases nationwide. With experience against manufacturers, retailers, and large corporations, our team brings national perspective and personalized attention to every case.
What We Handle
What We Handle
Our consumer protection practice includes a wide range of product liability matters. These are some of the most common case types we investigate:
Toxic or Hazardous Products
We handle claims involving products that contain dangerous substances not properly disclosed to consumers—such as asbestos in talcum powder or harmful chemicals in cosmetics and cleaning products. These cases often involve serious health consequences and a lack of transparency from manufacturers.
Defective Designs
Some products are inherently unsafe due to flawed design, even when used as intended. We investigate whether poor design played a role in causing harm—such as in pelvic mesh devices or unstable electronic products.
Manufacturing Defects
When a product is properly designed but something goes wrong during production, it can result in injuries or long-term harm. This includes situations like malfunctioning auto components or faulty medical devices that don’t meet quality control standards.
Failure to Warn
Companies have a responsibility to provide adequate safety warnings and usage instructions. When warnings are missing, unclear, or misleading, it puts consumers at unnecessary risk. We take on cases involving products sold without the information people need to use them safely.
Each of these issues can lead to serious injury or financial loss. Our job is to determine what went wrong—and to seek appropriate compensation for our clients.
Deciding Whether to Hire a Consumer Protection Attorney
Deciding Whether to Hire a Consumer Protection Lawyer
It’s not always easy to tell whether you need an attorney. But consumer protection and product liability cases can be complex. They often involve technical investigations, strict legal deadlines, and corporate legal teams defending their product.
If you’ve suffered harm—physical, financial, or otherwise—after using a product or relying on its labeling or advertising, talking with an experienced attorney is a good first step. We can help you understand whether your case qualifies, what the process might look like, and how to proceed in a way that protects your rights.
Consumer Protection Violations: Compensation for Victims
Consumer Protection:
Compensation for Victims
When unsafe products or deceptive business practices cause harm, the impact can go far beyond the initial injury or incident. You may be eligible to recover compensation for both the immediate and long-term consequences.
Compensation may cover:
Medical Costs
This includes hospital bills, surgeries, prescription medications, rehabilitation, and any ongoing care needed due to injuries or illnesses caused by the product.
Lost Wages or Future Earnings
If your injuries prevent you from working—temporarily or permanently—you may be compensated for lost income, missed job opportunities, or diminished future earning potential.
Pain and Suffering
Compensation may also cover non-economic losses, such as chronic pain, emotional distress, reduced quality of life, or trauma related to the injury or experience.
If a dangerous product contributed to the death of a loved one, surviving family members may be entitled to damages for funeral costs, loss of companionship, and financial support.
Punitive Damages
In some cases, courts may award punitive damages to hold companies accountable for egregious misconduct—such as knowingly selling defective or dangerous products.
What to Look for in a Consumer Protection Attorney
What to Look for in a Consumer Protection Attorney
Selecting the right consumer protection attorney can have a major impact on your case. As you evaluate your options, make sure to look for:
Experience with Complex Claims
Choose an attorney who regularly handles consumer protection and product liability matters. Whether your case involves defective products, misleading financial practices, or fraudulent advertising, relevant experience ensures your legal team understands the applicable statutes and how to build a strong claim.
Personalized Legal Support
Your case is unique—and your representation should be too. Look for attorneys who take the time to understand your circumstances, explain your rights clearly, and develop a tailored strategy aligned with your goals.
Access to Expert Resources
Consumer protection cases often involve technical details, from product design flaws to financial misconduct. The right attorney should have access to expert witnesses, investigators, and specialists to help strengthen your case and prove liability.
Nationwide Capability
Even if your issue started locally, large corporations operate across state lines. A law firm with national reach is better positioned to handle multi-jurisdictional issues, coordinate filings, and pursue your claim wherever needed.
Results-Driven Fee Structure
A contingency fee arrangement means your attorney only gets paid if you do. This aligns their interests with yours—encouraging a focused, results-oriented approach that prioritizes your recovery.
Commitment to Communication
You should never be left in the dark about your own case. Look for attorneys who maintain clear, ongoing communication—keeping you informed at each stage, answering your questions, and helping you feel confident about the legal process.
What to Expect When You Partner with Ferraro Law
What to Expect When You Partner with Ferraro Law
Selecting a reputable law firm isn’t just about credentials—it’s about finding a team that places your needs first and understands the complexities of consumer protection cases from start to finish. At Ferraro Law, we believe in delivering more than legal advice; we provide genuine support, strategic planning, and practical guidance.
Your experience—whether it involves unsafe product labeling, hidden fees in service agreements, or false advertising—shapes how we approach your case. We believe every client’s situation is unique and deserves a legal strategy tailored to their specific needs and concerns.
We’ve handled claims involving defective consumer goods, misleading warranties, dangerous product designs, and deceptive marketing practices. Our attorneys work alongside engineering experts, safety consultants, and regulatory specialists to support the strength of your case.
We translate complex legal and financial issues into clear, practical terms so you can make informed decisions. Whether it’s a settlement or trial, our team outlines your options and guides you through every step.
We work on a contingency fee basis, which means you won’t pay anything upfront. You only owe legal fees if we successfully recover compensation for you—allowing you to focus on moving forward without added financial pressure.
From explaining consumer protection laws and warranty rights to clarifying how unsafe products, misleading packaging, or false advertising may affect your claim, our team is focused on helping you understand the full scope of your case. We’ll guide you through each phase and keep your goals at the center of the process.
Although we’re based in Florida, we handle consumer protection cases nationwide. We combine substantial resources and a far-reaching network with genuine compassion for clients whose rights have been violated. We’re committed to seeking justice while supporting you through each stage of the legal process.
Our experience and compassionate approach is what makes us one of the top consumer protection law firms in the country. We never want you to feel lost in a massive bureaucracy—our goal is to provide the support and dedicated representation you need during this challenging time.
Client Experiences
Client Experiences
Clients who contact Ferraro Law often do so after being injured or misled by a product they trusted. Some have faced unexpected health consequences; others discovered that safety information was missing or misleading. What they share is a desire for answers—and a path forward. We help clients feel heard, supported, and informed. Through careful investigation and collaboration with specialists, we build cases that prioritize accountability and recovery.
“You not only told us it was going to be okay, you showed us that it’s going to be okay.”
SUZANNE
ASBESTOS & MESOTHELIOMA
It has been 12 years since my father passed away. Every time this anniversary comes, it always overwhelms me with a mixture of emotions. On one side, just like most people, I start to reminisce about the great times we had as a family and how I miss it so much. On the other side, I can’t help but remember the pain and suffering he endured the last several months of his life. I believe closure sits right in the middle of these emotions. Closure is always hard when someone you love passes away. To us, closure felt unattainable. It was hard because we did not understand why he was taken from us so soon. Collectively as a family we felt that he never needed to suffer the way that he did. When I start to think about closure, part of me thinks about James Ferraro Jr. and The Ferraro Law Firm. My mother found the law firm while my father was still alive. She had inquired about possibly finding out, and holding accountable, those individuals and/or companies that had contributed to my father’s illness. They went to work for my mother immediately and inevitably helped her find a little piece of closure that she so desperately needed following his death. As I have always said, no amount of money could ever replace my father. However, because of the tireless work of James Jr. and the rest of the firm, my mother was able to move forward with her life. She moved forward knowing she would be okay, our family would be okay, and that those responsible were held accountable. Fast-forward to today and I still think about James Jr. and the firm during this anniversary. I cannot stress enough the amount of appreciation my family and I have for them and what they did for us.
Thank you so much for all your hard work. It was truly appreciated! My thanks to you for making us feel so very special.
M.S.
Just a short note to thank you for all you have done for us, especially for my husband. He had a lot of respect for you and we thank you for your caring ways towards him, not only as your client, but as a person. It will always be appreciated and remembered.
Responsiveness, Quality, Professionalism, Value: From the first meeting we had at Ferraro Law with the lawyer Jose Luis Becerra, myself and my husband, we were treated with great kindness, efficiency and disposition and he clarified our doubts regarding my rights. I was consulted for lung cancer (Mesothelioma) caused by exposure to asbestos. The advice was successful, achieving positive results in the corresponding claims. We are satisfied with the treatment and results obtained. Special thanks to attorney Jose Luis Becerra and the Ferraro Law firm.
Viviana Bowles
The Steps Your Attorney Will Take
The Steps Your Attorney Will Take
Once you decide to hire a consumer protection attorney, they will guide you through a clear, step-by-step process:
1
Initial Consultation
Our team begins with a free consultation to learn how the product caused harm. We review documents such as medical records, product packaging, and purchase information to identify potential safety issues or misleading claims.
2
Investigation & Evidence Gathering
We investigate how the product failed—through design flaws, manufacturing errors, or missing warnings—and consider whether consumer protection laws apply due to inaccurate marketing or labeling.
3
Claim Preparation & Filing
Our attorneys prepare the legal filings based on the facts of your case. Claims may involve defective product theories, failure to warn, or violations of consumer disclosure standards.
4
Negotiation & Settlement Talks
We often explore resolution through negotiation, focusing on outcomes that reflect the physical, financial, and personal impact of the product failure or unfair practice.
5
Trial Preparation (If Needed)
If a settlement isn’t reached, our team prepares for trial by organizing evidence, working with experts, and presenting how the product defect affected your health or well-being.
6
Ongoing Support
Even after your case ends, we stay available to discuss related concerns, answer questions, or help if new product safety or consumer issues arise.
Meet Your Consumer Protection Attorneys
Meet Your Consumer Protection Attorneys
Learn More About Our Team
The attorneys at Ferraro Law have extensive experience representing individuals harmed by defective products, deceptive practices, and consumer rights violations. We focus on complex product liability and consumer protection cases, from unsafe medical devices to misleading marketing claims. Our team understands the legal standards around strict liability, failure to warn, and unfair trade practices—and we use that knowledge to hold powerful companies accountable. With a deep commitment to client advocacy, we’re here to guide you through the legal process with skill, clarity, and compassion.
James L. Ferraro Sr.
For over 40 years, Jim has led high-impact cases against major corporations in asbestos, environmental, and injury litigation—securing billions of dollars and meaningful outcomes for people facing some of life’s toughest challenges.
Andrew J. Ferraro
Andrew focuses on environmental toxic tort litigation, representing individuals and communities harmed by corporate misconduct. With experience at top plaintiff firms and a background in psychology and tort law, he brings deep understanding and steady advocacy to every case.
Marc p. Kunen
Marc focuses on complex injury and product liability cases, including asbestos, toxic torts, and wrongful death. He’s secured some of Florida’s largest verdicts—like a $70 million award in 2019—and plays a key role in the firm’s national trial strategy.
Frequently Asked Questions
Frequently Asked Questions
01.
How do I know if I have a consumer protection case?
If you were seriously injured by a defective product, exposed to harmful ingredients, misled by labeling, or weren’t warned about potential risks, you may have a valid claim. A consumer protection attorney can evaluate your situation and help determine whether legal action is appropriate.
02.
Do I need to prove the company was negligent?
Not always. Many product liability cases rely on strict liability laws, which allow you to hold manufacturers accountable simply because the product was defective or dangerous—regardless of whether the company meant to cause harm.
03.
How long do I have to file a claim?
Each state sets its own deadlines for filing consumer protection or product liability claims. In Florida, the statute of limitations for personal injury is typically four years from the date of the injury—but there are exceptions. Acting quickly helps preserve your right to compensation.
04.
Can I still bring a case if others have had the same issue?
Yes. If others have been harmed by the same product, your case may be handled individually or as part of a class action or mass tort. An attorney can walk you through your options and recommend the best path forward.
05.
What if I can’t afford legal fees?
At Ferraro Law, we don’t charge any upfront fees. We work on a contingency basis, which means you pay nothing unless we successfully recover compensation on your behalf.
06.
Does Ferraro Law handle cases outside of Florida?
Yes. While we’re based in Florida, we represent clients across the United States in complex product-related cases. Our national reach allows us to take on large corporations wherever they operate.
have more questions?
glossary of key terms
glossary of key terms
Design Defect
A problem with the product’s original design that makes it inherently unsafe, even when used correctly. This means every unit of the product is dangerous because it was designed without proper safety considerations.
Manufacturing Defect
An error that occurs during the production or assembly of a product, causing it to differ from its intended design. This can make just a few units dangerous, rather than the entire product line.
Failure to Warn
When a manufacturer does not provide adequate instructions or warnings about potential risks, making it difficult or impossible for users to avoid harm even if they follow directions.
Strict Liability
A legal principle that allows injured consumers to seek compensation without needing to prove the company was negligent—only that the product was defective and caused harm.
Consumer Fraud
A business practice where a company misrepresents a product, hides known risks, or provides false or misleading information to encourage consumers to make a purchase.
Contingency Fee
A type of payment arrangement where the attorney only gets paid if you win your case or receive a settlement. This allows clients to pursue legal action without paying upfront legal fees.
What's Next?
what’s next?
If you’ve suffered a catastrophic personal injury by a product or feel that your rights as a consumer were violated, you don’t have to go through this alone. At Ferraro Law, we take the time to listen, guide you through your options, and stand by your side as you seek the compensation and accountability you deserve.
attorney referral program
attorney referral program
Ferraro Law is nationally renowned for achieving significant settlements in complex personal injury cases. Firms across the country refer clients to Ferraro Law, recognizing our commitment to exceptional service, groundbreaking results, and readiness to tackle cases others find too risky or costly.
