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Receptionist

Receptionist

The Ferraro Law Firm is a growing firm seeking an enthusiastic and dedicated full-time Receptionist responsible for answering a high-volume switchboard in a pleasant and professional manner. Located in the thriving city district of Brickell, FL.

Qualifications:

  • High School Diploma or Equivalency
  • 1 year of customer service experience preferably dealing with sensitive information
  • Must have strong aptitudes in:
    • Solution oriented
    • Detail oriented
    • Ability to multitask
    • Extremely organize
    • Customer friendly
    • Exceptional communication with the ability to adapt quickly in a fast-paced environment
    • Exceptional workflow coordination to contribute to minimizing any bottlenecks of call flow
  • Must be proficient in Microsoft office to effectively manage internal databases and spreadsheets.
  • Must be punctual and able to work in a team-oriented environment.

Duties and responsibilities include but not limited to:

  • Coordinating with building staff for guest access.
  • Greeting and escorting guests to designated areas.
  • Managing and coordinating the calendar request for all conference rooms.
  • Properly and efficiently triaging inbound and outbound calls.
  • Scanning of documents.
  • Maintaining the cleanliness and appearance of the lobby, reception area, and conference rooms.
  • Performing other clerical duties as assigned.

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

 

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